Discussion:How much will it cost to file my return?

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Discussion Forum Index --> Business Growth Community --> How much will it cost to file my return?

Saulgim (talk|edits) said:

11 October 2013
How does your office answer the following question posed by possible new clients to your firm?

"How much will my tax return cost?" We typically have said that it depends on the complexity of your return as no one is the same. Do you estimate on the high side or low side or not at all? Does your front staff try to answer this question or do you handle yourself?

AgwmTax (talk|edits) said:

12 October 2013
No estimate without reviewing their past year's return and looking over their tax source documents.

The exception is for referrals from other clients who are relatives. Obviously we tell them certain ranges and give an estimate when we know what we have to do. The reason for this is that the source who is referring most likely told them a ball park what they pay.

JackTraffic (talk|edits) said:

14 October 2013
We answer in a variety of ways depending on when question is asked.

If that question is the first question someone asks, I say "well our minimum is $500 but quite honestly if you're shopping based on price, we're almost certainly not the right preparer..."

If someone asks the question later on in the conversation, I say, "we're probably 2-3 times what H&R Block charges... but that's a really different service from what we provide."

BTW, I love someone to call and ask a first question like, "Do you have any experience or know much about X?"... that shopper isn't shopping in price. They're shopping based on expertise and experience.

AgwmTax (talk|edits) said:

15 October 2013
I have had that question asked not directly by a client but by the attorney who was handling their parent's estate. He found my name from the phone book because the taxpayer lives in my town.

Pricing was the last question in a 15 minute conversation. So yes I like those calls.

PollyAdler (talk|edits) said:

15 October 2013
Calculate the average refund in your office. The cost of doing refund returns is 10% of the refund. For those cliens who owe money, the cost of the return is 10% of their yearly income, before tax.

EAinCA (talk|edits) said:

16 October 2013
I didn't think that you could charge based on a refund for an original return, only amended returns. Has that changed?

Podolin (talk|edits) said:

16 October 2013
It is remotely possible that Polly was kidding a bit.

PollyAdler (talk|edits) said:

18 October 2013
You are not charging a percentage of THEIR refund, you are charging 10% of the average refund that refund clients received in your office the year before. So this amounts to an across the board flat fee, really for all refund returns. I see no problem with this. We refer to this as our "no hassle" pricing. I tell my tax clients the same thing I do my escort clients: I don't compete on price but instead I offer a no hassle experience.
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