Discussion:Income Tax Marketing

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{{ForumReplyPost|UserID=DwyattR|Date=10 July 2009|Text=I am staring up at home targeting 1040 clients. I was thinking of sending out 3000 - 5000 over sized post cards to close by apartments and condos. I figured that if I give a good price via a coupon to get them on my books and follow up next year with post cards it will bring them back. any thoughts.}} {{ForumReplyPost|UserID=DwyattR|Date=10 July 2009|Text=I am staring up at home targeting 1040 clients. I was thinking of sending out 3000 - 5000 over sized post cards to close by apartments and condos. I figured that if I give a good price via a coupon to get them on my books and follow up next year with post cards it will bring them back. any thoughts.}}
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 +{{ForumReplyPost|UserID=DZCPA|Date=10 July 2009|Text=Charge your friends for tax prep. Ask them for referrals. Go to breakfast lead generating networking groups. Team up with a real estate agent, insurance agent and loan agent and put on a free financial seminar for a group. Try to do this monthly. Tell your neighbors what you do for a living. Hand out business cards wherever you go. Save money on the post card mailings. It is costly and not results poor.}}

Revision as of 07:09, 10 July 2009

Discussion Forum Index --> Business Growth Community --> Income Tax Marketing

Anchorman (talk|edits) said:

14 May 2009
Now that tax season is over and I'm working through extensions, I'm re-evaluating marketing tactics for next season. My target market has always been small business owners because they have year-round needs, with tax season being the icing on the cake. Networking, drop ins, phone calls, top notch service, client referrals, etc.,etc have been used to generate business with these clients. However... I'm finding that 1040 returns are much more profitable, and less time consuming, during tax season, compared to 1120S, 1065, and Schedule C small business returns. So.... I'd like to target individual taxpayers, and I'm wondering if some of you more expert and experienced Almanacers have had some success you'd be willing to share in attracting straightforward 1040 returns via an AFFORDABLE direct marketing effort (ie., direct mail, post card marketing or the like) to individual taxpayers in surrounding zip codes.

One of our industry experts is holding a seminar nearby next month... but I'm gun shy at the prospect of spending 2-3 days at a seminar submitting myself to an prolonged presentation/invitation to invest several thousand dollars I don't have into a sure-fire, extensive, 'proven' system that can turn my little office into a million dollar tax practice in 30 days or less.

Thanks in advance

Wonder Woman USA (talk|edits) said:

15 May 2009
I've never used direct mail -- maybe because I have never responded to those sorts of offers. I started my business with 25 tax clients, and within six years I had 180 clients, without hardly trying.

My city has small neighborhood newspapers; these range from 8 pages to 60 or more. When I was first getting started, I chose three of these and ran classified ads. It was quicky apparent that 2 of those neighborhood papers produced only flakey clients, so I dropped those, and now only occasionally run an annual ad in the third paper.

Instead, I run an annual classified ad in a newsletter produced by a local hardware store with a reptutation for fine customer service. The store has four branches, so I actually hit several zip codes with this ad, and these generate a dozen phone calls each year... enough of these turn into clients to justify the low cost of the ad.

Ksnoopytax (talk|edits) said:

15 May 2009
Other guys on here have much more experience than I do at generating business but i'll chip in. First off, 1040's can be quite profitable because if they aren't complicated, you can whip them out rather quickly. However, that also means more people can do those returns and you have more competition for clients. Personally, I like small business clients more because you can generate quite a bit of business, even off peak, with them AND probably do the owner's return too.

With that being said, I haven't had much luck on direct mail. I would say you get about a 1 to 2% return out of 100 mailed if i'm lucky. The best way to attract individual tax payers is getting out into the community and getting involved from my experience. Another way would be to buy a practice but that maybe another topic. I've advertised on craigslist and have gotten some solid clients that way. It's hit or miss.

Kevinh5 (talk|edits) said:

15 May 2009
1 to 2% response from direct mail is phenominal. Anyone expecting more hasn't studied direct marketing. You can't make it work by sending out 100 letters. You can make it work by sending out 2,000 to 3,000 letters. I have for many years, and built a practice from 49 returns my first year to 450 this (my fith) year, after having sold a practice that I built from scratch to 1,200 returns in another state.

Fort Wayne CPA (talk|edits) said:

2 June 2009
In our practice we have found that small business clients are more profitable than straight 1040's. We have a fairly large advertising budget and on average we have grown 30 - 50% per year since 2001; however, this year our growth rate will be smaller. This year I think we will only grow our bookkeeping business by 10% (As far as billable hours) and our tax practice by about 18% (As far as billable hours).

The phone book does not work for me nor do local newspapers or radio ads.

What does work for me is referrals and direct mail. I am also getting a few new clients from my website/blog. I do a lot of direct mail and my response rate tends to be about one out of every three hundred. In years prior to this I expected to get a first year return on my direct mail of between 2:1 and 4:1. I have not crunched the numbers for this year; however, I am expecting my direct mail only generated 2:1 or less. My advertising did not work very well this year.

Mike Sylvester, CPA/ABV

TRcpa (talk|edits) said:

3 June 2009
Agree with Fort Wayne especially on focusing on businesses. I've steady built my practice from nothing using a variety of marketing. As much as direct mail is smacked around by marketing gurus it has brought me some of my biggest accounts. Some of it is good fortune (right client at the right time) and a lot has to do with the list, message, and presentation. I went through times where I got 1 response out of 1000, but looking back I went quick and dirty on the outside presentation, and the inside was no better. Worse yet I was targeting clients that I thought would make good prospects but in actuality had little time to read my message.

Doug-tax (talk|edits) said:

5 June 2009
TRcpa- you said that you had been targeting clients that had little time to read your message. Maybe you are referring to medical professionals?

I have tried direct mail targeting doctors, dentisis etc. and have had an awful response rate (i.e. zero!)

Any other thoughts on how to get the message out to this group?

Pete

TRcpa (talk|edits) said:

5 June 2009
Doug-tax......bingo! I believe the final tally was 1 out of 1000. Honestly after that experience I gave up sending it to them. In retrospect most of these types of practices had gatekeepers screening all the mail regardless of who it was from (at least that is my opinion) and thus it never really made its way to the owner. The presentation was also a problem. Had double window enevelopes to speed up the envelope stuffing time but thinking back this really just made it look like an invoice and thus the gatekeeper would open it and trash it.

Lately I've been targeting professionals in other fields whith much better success.

NMexEA (talk|edits) said:

5 June 2009
Concentrate on the tax needs of the obscenely wealthy. You can't go wrong!

Doug-tax (talk|edits) said:

5 June 2009
TRcpa- did you have any luck targeting other medical professionals like chiropractors, physical therapists, accupuncturists etc.? Just wondering if these folks are easier to get in front of...

TRcpa (talk|edits) said:

5 June 2009
No I really stopped with medical at that point and started targeting other industries. However I could certainly see a lot less gatekeepers with those.

Mcbreck (talk|edits) said:

8 June 2009
Have you tried postcards? Are they as efficient?

With direct mailing are you hitting them up for 1040 returns or business returns? Thanks

My single best source of clients has been classified ads. The key finding the paper people actually read. I've tried multiple different advertising routes and none worked as well as the classified ads.

DwyattR (talk|edits) said:

10 July 2009
I am staring up at home targeting 1040 clients. I was thinking of sending out 3000 - 5000 over sized post cards to close by apartments and condos. I figured that if I give a good price via a coupon to get them on my books and follow up next year with post cards it will bring them back. any thoughts.

DZCPA (talk|edits) said:

10 July 2009
Charge your friends for tax prep. Ask them for referrals. Go to breakfast lead generating networking groups. Team up with a real estate agent, insurance agent and loan agent and put on a free financial seminar for a group. Try to do this monthly. Tell your neighbors what you do for a living. Hand out business cards wherever you go. Save money on the post card mailings. It is costly and not results poor.