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Discussion:Letter from Drake Software

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1040man (talk|edits) said:

2 June 2007
Received a letter from Drake Software the other day addressed to: "Dear ProSeries Express customer". 'Well, since I am not an Express customer, but a ProSeries Pro customer I thought that this was quite strange. The letter continued: "For the past few days, we have been receiving calls from many ProSeries Express customers. These folks are looking for a company offering a comparable product at a reasonable price. Let me introduce you to Drake Software."

I am wondering where they would have obtained a mailing list of ProSeries customers? Maybe a spy at Intuit? Any one else received this type of letter

Kevinh5 (talk|edits) said:

2 June 2007
Sometimes these companies send out surveys or offers for free demo versions of their software. If you respond, you generally tell them the software you are using now and whether you are looking to change and when.

So maybe you gave them some information yourself without realizing it? Maybe even 3 or 4 years ago?

Sandysea (talk|edits) said:

3 June 2007
I got a letter from Drake as well...well a postcard actually. It was quite a unique card and some marketing genius did this.

"sandysea"...got a 4 x 12 card of the ocean and my name written "sandy" in crabs in the sand...

They got it!! But naturally I am proseries...still they got my attention!!

BethAZ (talk|edits) said:

4 June 2007
I've been using Drake software for 3 years and like it. Around $1000 for unlimited everthing - all forms and all states. Really great customer service. Not as pretty as Lacerte, but I can do without the frills at that price.

Sandysea (talk|edits) said:

4 June 2007
Like I said, they got my attention...marketing or not, they still got my attention and if it is only 1K for EVERYTHING then it is reasonably priced...haven't used it, may take a test drive on it :)

Stealth (talk|edits) said:

6 June 2007
BethZ:

How would you characterize Drake's market? Mid-Level? I am thinking about leaving Lacerte after 7 years. They keep changing the way they sell the software to me (REP, Tax Analyzer, Tax Planner, etc.). When I try to talk to them about it they blow me off. They simply do not care what I need and want. I can not plan ahead. They used to give me the old programs unlimited after 4 years (I am totally REP). Now I was just informed they will no longer going to do that.

Thanks.

BethAZ (talk|edits) said:

6 June 2007
I don't know about Drake's market. It was compared to other tax programs in a Journal of Accountancy issue, but I don't remember which one. From what I understand, it is not an obscure tax program and has been around for awhile. Try googling it.

Kevinh5 (talk|edits) said:

6 June 2007
I switched from Lacerte to Drake when I sold my larger practice 4 years ago and could no longer justify the high price of L. I have been happy with D, but there is a learning curve, so the time to play and learn is NOW, not February.

BethAZ (talk|edits) said:

6 June 2007
http://www.aicpa.org/PUBS/jofa/sep2005/zarowin.htm

Here you go. This is the survey.

JR1 (talk|edits) said:

June 6, 2007
Search for some recent mag articles. There was a really good one a couple months back in Practical Accountant or CPA Technology News or something like that that spelled out the plusses and minuses about the best I've ever seen. And the Accounting Shows are the best places to actually get a look at them with some live driving and someone there to answer directions. But these days, if you're switching, even tho' ProSeries is still Intuit, why wouldn't you want the easiest interface and most productive process? That is still PS's strength...

Bottom Line (talk|edits) said:

9 June 2007
From what I've seen, Drake is targeted toward the same pros as ProSeries. I have heard that AmScott (a FL check cashing store that does tax returns) is using Drake.

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